Services / Business Consultancy

Business Consultancy for a
Digital-First Future

Operating Model & Process Re‑Engineering

Operating model and process re-engineering

We reshape how teams work, how services operate, and how decisions get made, aligning people, process, and systems to maximize value.

Key Deliverables

Current-state maps (SIPOC/VSM), target-state blueprints, RACI & control matrices, SOPs, automation backlogs, OKR alignment

Outcome Metrics
Cycle Time
↓30–60%
Error Rates
↓40%+
Throughput
↑20–40%
Compliance
Findings↓

AI Readiness & Roadmaps

AI readiness and roadmaps

From vision to PoCs, we create AI roadmaps aligned to your goals, data maturity, and governance requirements.

Key Deliverables

Use‑case portfolio with ROI/T‑shirt sizing, data prerequisites, toolchain standards, governance (risk, policy, human‑in‑the‑loop), 12–18‑month roadmap

Outcome Metrics
Payback on Pilots
≤ 6–9 months
Automation Coverage
↑
Manual Touchpoints
↓
Decision Latency
↓

Change Management & Enablement

Change management and enablement

We make change stick with clear narratives, role-based training, and adoption playbooks, so new processes and AI assistants become 'the way we work.'

Key Deliverables

Stakeholder map & influence plan, communications kit, role curricula (ops, finance, IT), job‑aid library, hypercare plan, adoption dashboard

Outcome Metrics
Adoption
↑≥ 80% at 90 days
Time‑to‑Proficiency
↓50%
Support Tickets
↓
Employee NPS
↑

Data Strategy

Data strategy

We turn data into a governed product: discoverable, trusted, and ready for analytics and AI. Policies protect what matters; pipelines keep it fresh.

Key Deliverables

Business taxonomy & canonical models, data product catalog, quality rules & SLAs, access & retention policies, lineage & observability plan

Outcome Metrics
Data Quality
↑≥ 95%
Time‑to‑Insight
↓40%+
Policy Violations
↓
Self‑Serve Usage
↑
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