Services / Gaming & Entertainment Technology

Where Entertainment Meets
Enterprise Innovation

Our Offerings

Gaming & Entertainment

Backend & Core Services

We build secure, scalable game backends that survive launch spikes and keep players connected. Authentication/SSO, matchmaking (skill/ELO, role, region), parties/guilds, inventory & crafting, payments & entitlements, cloud saves, social graph, chat/voice relay.

Game backend code visualization
Key Deliverables

Service catalog & API contracts, data models (players, items, economy), rate-limit & anti-abuse policies, deployment playbooks, runbooks, moderation hooks.

Outcome Metrics
Stable Launches
Connectivity Churn
Feature Velocity
Faster
Launch Spike Ready
Gaming & Entertainment

Analytics & Telemetry

Decisions driven by live data, not guesswork. DAU/MAU, session lengths, funnels (FTUE → retention), cohorting, churn/risk scores, LTV/ARPDAU/ARPPU, payer conversion paths, feature engagement. Events SDKs, stream ingestion (Kafka/Kinesis), lakehouse, dashboards.

Analytics dashboards for gaming telemetry
Key Deliverables

Event taxonomy, KPI definitions, dashboard suite, alerting for spikes/drops, experimentation framework, anomaly detection, cohort analysis tools.

Outcome Metrics
Retention
Monetization
Iteration Speed
Rapid
Evidence-Based
Gaming & Entertainment

Economy Design & Balancing

Healthy economies keep players engaged and spending, without pay-to-win backlash. Sinks/sources mapping, inflation/deflation controls, pricing ladders, scarcity rules, crafting trees, drop tables, progression pacing, fairness checks. Simulation agents to stress-test inflation.

Game economy design dashboard
Key Deliverables

Economy blueprint, pricing & rarity tables, balance dashboards, exploit/dupe monitors, A/B test plans, agentic simulation for inflation/exploit search.

Outcome Metrics
Stable Inflation
Payer Conversion
Lifetime Engagement
Longer
P2W Backlash
Avoided
Gaming & Entertainment

Live-Ops Tooling

Operate your game like a service with speed and precision. Event scheduling, offers & bundles, remote config/feature flags, content pipelines (levels/skins/NPCs), segmentation & personalization, dynamic difficulty, announcement & inbox systems.

Live-ops dashboard with scheduling tools
Key Deliverables

Live-ops portal, role-based workflows (design, QA, ops), approval gates, rollback, calendar & content versioning, player segmentation tools.

Outcome Metrics
Events Cadence
Faster
Day-7/30 Retention
ARPDAU
↑ (Targeted Offers)
Operational Speed
Gaming & Entertainment

AI in Games (Agentic)

Intelligent systems that adapt to players and lighten your ops load. NPC agents (goal-driven behavior, squad tactics, context-aware dialog), player support bots, moderation (toxicity detection, image/voice/text filters), content QA agents that playtest levels.

AI agents supporting game operations
Key Deliverables

Behavior trees/LLM prompts, sandbox evals, safety guardrails, human-in-the-loop review workflows, escalation policies, agent performance dashboards.

Outcome Metrics
Richer Gameplay
Moderation Costs
Content Validation
Faster
Player Experience
Adaptive

Security, Fair Play & Compliance

Ensuring integrity, fairness, and trust across all systems.

Advanced Security
  • End-to-end encryption for all player data
  • Multi-factor authentication & account protection
  • Real-time threat detection & prevention
  • Regular security audits & penetration testing
  • SOC 2 Type II certified infrastructure
Fair Play Enforcement
  • AI-powered anti-cheat systems
  • Behavioral analysis & pattern detection
  • Community reporting & rapid response
  • Transparent ban policies & appeal process
  • Level playing field for all competitors
Privacy & Compliance
  • GDPR, CCPA & global privacy law compliance
  • Data minimization & retention policies
  • Player consent management & preferences
  • Regular compliance audits & certifications
  • Transparent privacy practices & controls

What You Get

Typical deliverables designed to empower your team with the tools and documentation needed for success

Game integration architecture

Foundation & Integration

  • Architecture & data blueprints
  • Service/API contracts
  • SDKs & integration guides
Game operations dashboard

Operations & Analytics

  • Live-ops admin portal
  • Experimentation framework
  • KPI dashboards
Economic and security tools

Economy & Security

  • Economy notebooks & simulators
  • Security/anti-cheat policies
  • Incident playbooks

Success Metrics

We measure and tune

Player Engagement

  • Day-1/7/30 retention

Monetization

  • Conversion & ARPDAU

Technical Health

  • Crash-free sessions
  • Match times

Security & Support

  • Cheating reports
  • CS tickets per 1k users

Operations

  • Content release cycle time

Starter Packages

Pick and launch

Live-Ops Jumpstart

4–6 weeks
  • Events + offers portal
  • Segmentation
  • Remote config
  • First event shipped

Economy Balance Sprint

3–5 weeks
  • Sinks/sources map
  • Pricing model
  • Simulation
  • Exploit monitors

Analytics Foundation

3–4 weeks
  • Event taxonomy
  • Ingestion
  • Core dashboards & alerting
  • LTV model

Agentic NPC Pilot

4–6 weeks
  • One level/zone with NPCs
  • Goal-driven behaviors
  • Safety evals
  • Fallback behaviors
logoTransform your business

Talk to our experts about buildingsmarter systems, faster processes,and better results.